Tim Short Mitsubishi

The service department is amazing and I mean amazing. I had new more aggressive tires put on my new vehicle a few days after purchase and the service department made me feel like I was with family. Tonya and her staff were incredible at making us feel at home, updated on vehicle and comfortable. Tonya even offered for us to use her personal vehicle because there we no loners available. The parts department staff was amazing too, they genuinely tried to help us and make us feel comfortable. We were offered snacks and drinks multiple times. Simply amazing. I have had many cars serviced over the years, and the service and parts staff at Tim Short Mitsubishi has been the best I've ever had!!! Thank you!!!

I highly recommend this dealership! I had the pleasure of working with two exceptional professionals. Scott was incredible throughout the entire process. He was honest, patient, and truly respected my needs and decision-making timeline, which meant a lot to me. The finance manager was equally impressive—the most humble, kind, and understanding person I’ve ever dealt with in this role. Thanks to both of them, I couldn’t be happier with my purchase. If you’re considering this dealership, don’t hesitate!

I was in the Market for a used car, dealt mostly with the staff over the phone and text message. Sales person was friendly and quick to respond. A few inaccuracies in some statements but nothing serious. I told them what I was looking for and a price range and they sent me a list that fit the criteria. I found the vehicle I wanted and was told the Doc fee may be flexible(it’s a $600 fee). That makes sense since I’ve never once bought a car that the document/Admin fees weren’t waved. I got approval from my bank for the loan and had an appointment to test drive and potentially buy. I asked again how flexible the Doc/Admin fees were and was told they weren’t flexible because “it is a fee that ensures profit so we can pay bills…” they also gave me some line about how they aren’t flexible on the price because “the vehicle is currently losing money as it sits”. I’ve only got 4 years of sales experience but I’m fairly sure that’s not how that works. It was between 2-3 stars, I went with the lower because I wasted my banks time and took a hit on my credit score to get approved. TLDR: friendly quick and attentive staff that may give you bad information or waste your time.

I have been dealing with Tim Short Mitsubishi for 4 years. Every single time, I am met with curiosity, politeness and transparency. When shopping for my daughter’s car, they found me exactly what I was looking for, there was no hesitation with the staff to track down exactly what I needed. They let me know every step of the way what was going on, send videos of the minor damage on the vehicle, and told me I can come see it but be open minded has it just got to the lot. We are now searching for another one and they again have no hesitation to let me know everything they found and could get their hands on. We appreciate the staff and the hard work they always put in. Customer satisfaction is their goal and they surpass them all.

This is one of the best experiences at a car dealership I have had in a long time. Everyone has a horror story about a dealership, they knew all my worries before coming in. I was met with curiosity, understanding and politeness. They walked and explained the process every step of the way. I was not pushed to do anything, it was all on my time. I made the decisions of car buying not them. I will be back.

What a great experience! I have never been treated with so much respect and consideration for my needs when purchasing a vehicle. They worked around my financial situation and found us the perfect car within our budget and driving needs. I never felt pressured or pushed to do anything I was uncomfortable with or go outside my budget! Definitely recommending to friends and family!

We were promptly greeted by your salesman, Jacob. We test drove a jeep and liked it very much. We negotiated a deal and left that day with our 2017 jeep wrangler sport unlimited. A set of our keys accidentally fell on your parking lot and was turned into the dealership, and the dealership kindly mailed them to us. That was greatly appreciated!!!!!! Brandon and Jacob were very efficient in handling the DEAL!